Please allow 48 hours (i.e. 2 working days), excluding weekends and Bank Holidays, for your request to be processed. Please note that if you choose a pharmacy as a collection point, the turnaround time is at least 3 working days rather than the usual 2 if collecting your prescription from the surgery. Please speak to your chosen chemist to find out how long it will normally take. Online requesting should not be used for urgent prescriptions. Thank you.
If you are older than 16 years, we would encourage you to register for a My Health Online (MHOL) account. This allows you to request your repeat prescriptions online and this is the surgery's preferred method for people requesting their repeat prescriptions.
Delivery of Prescribed Medication
Please note that many pharmacies provide a medication delivery service. Some pharmacies will charge you for this service. It is important that you are aware of the potential costs involved when making a decision about your choice of pharmacy and whether to request medication delivery.
The surgery will occasionally text you about your repeat prescription. Please ensure that you make us aware of any change to your mobile phone number - this is your responsibility.