In an attempt to protect our community against the effects of Coronavirus (COVID-19), telephone triage is in operation for all enquiries. No appointments will be given without being triaged first. In order for the surgery to administer our appointment system effectively, please ensure that you telephone the surgery before 2.00 p.m. Please DO NOT QUEUE OUTSIDE THE SURGERY. We expect you to wear a face covering at the surgery and to keep it on at all times. Unless necessary and agreed beforehand during triage, you mustn't be accompanied, so as to minimise the risk to others and help us with our waiting area physical distancing.
At this difficult time, we are trying our best to maintain our service and care for you, whilst following national public health guidance. If you have symptoms to suggest Coronavirus, or you have been in contact with someone who has such symptoms, please visit our surgery's Coronavirus information page below (by clicking the link or scanning the QR code with a mobile phone camera), for advice on self-care, staying at home, and other matters.
Don't contact NHS 111 just to tell them you're staying at home.
If you have serious symptoms you cannot manage at home, use NHS 111 online (or call NHS111 if not online).
By visiting our surgery, you are putting others at risk, as well as risking the closure of our surgery for all our patients.
Please telephone late morning if you wish only to speak to a doctor or nurse, so that the receptionist can ask him/her to deal with your enquiry after morning surgery (usually after 12 noon). If your call is likely to lead to a home visit, if possible, please try to telephone 01492 515787 before 10:00am.