Appointments

The practice runs an appointment system. This means that patients can secure an appointment on the day and there are also appointments available that can be booked up to three weeks ahead if needed. Please telephone 01492 515787 to make an appointment.

Please book one appointment per person. If you feel you need longer to discuss several problems with the doctor, ask the receptionist for a longer appointment. You may choose to see any doctor but try to avoid changing, especially during the course of one illness or problem. Please click here to read about why it is important for a receptionist to know what is wrong with you when you book an appointment.

We do try to keep to appointment times but naturally there are sometimes going to be unavoidable delays. Please be patient: it may be your turn for extra time on another occasion. Please remember to bring your medication (and medication boxes) with you when seeing a GP or nurse.

Emergency Appointments

Medical emergencies will be dealt with promptly at any time of the day or night. Please contact the practice on 01492 515410 and please ensure that the nature of the emergency is relayed clearly to the receptionist. The receptionist may sometimes ask you to explain briefly what the problem is - this is not because they are being nosy, it is so that they can find the most suitable appointment with the most suitable person! You do not have to tell the receptionist what the problem is if you would rather not. Please remember to bring your medication (and medication boxes) with you when seeing a GP or nurse.

Chaperone

A chaperone is always available if required.

Home Visits

If possible please try to telephone 01492 515787 before 10:00am if you require a home visit. If an emergency, please telephone 01492 515410.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

Home visits are only available for patients who are housebound because of illness or disability.

Special arrangements can be made at the surgery for very ill patients to be seen promptly.

It does not harm children with a temperature to be brought out (they would have to go outside if they were ill enough to go to hospital), and they will on the whole not be subjected to lengthy waits in the waiting room. Lack of transport or social inconvenience are not acceptable reasons for requesting a home visit. Following the above guidelines will ensure an effective service for everyone.

Telephone Advice

Dental Problems

Keeping healthy